Orders

It is important to fill in all fields in the contract.

Company information:

Please include: 

1. Company name (company legally responsible for the agreement)
2. Address
3. Organization / VAT number 
4. Telephone number
   
   

Information about contact persons:

The customer is obliged to provide SuperOffice with contact information such as full name, e-mail and mobile number, of primary contacts responsible for system administration, security and agreements.

1. The contract manager is usually the general manager whom we can contact regarding changes to the contract. For example, in the event of price changes and changes to our terms and conditions.
2. A system administrator is the person we can contact to make sure you get all the information you need regarding the proper installation, configuration, support and maintenance of SuperOffice CRM. This helps to ensure that you are always informed and up to date with changes and feature updates.
3. The security responsible / officer is the person responsible for privacy and software security in your company, so that we can report any development or issue to the right person without delay.

Information for invoicing:

Invoicing is only done in Electronic Commerce Format (EHF) or per e-mail.

Payment reminders are sent out by e-mail even if the invoice is sent as EHF, therefore we must also have an e-mail address in addition to the fact that the invoice can be received at EHF.

All changes to the customer's contact information, including changes to company name, organization number, address and changes to the customer's contact person with authority to bind the customer, must be given in writing to SuperOffice. The customer undertakes to provide correct information about the user's identity and legal e-mail address at all times.

Invoice interval:

The agreement is invoiced one month in advance before a new agreement period starts. The contract period is followed by the selected invoice interval.

The standard invoice interval is set to 12 months (invoice once a year) in the contract, if no other interval is selected. If an invoice interval of 1, 3 or 6 months is desired, this must be actively selected in the contract.

For more frequent invoice intervals than a 12-month interval, there is a surcharge on the invoice of 4% for a 6-month interval, 8% for a 3-month interval and 12% for a 1-month interval.

Language:

Available languages ​​are Norwegian, English, xxx, xxx, xxx. The selected language cannot be changed afterwards.

User plans and Online services:

Choose which and how many licenses you want to order. You can send us an order for multiple users at any time. Reductions and termination must be made in writing at least 30 days before a new invoice period starts.

Terms of agreement:

The agreement is signed with the name, date and place of someone authorized to enter into an agreement on behalf of the company. The person signing accepts and has familiarized himself with the full terms of the agreement.

Note: If the signature on the contract is not from the general manager, you must obtain confirmation from the general manager or another managerial position that the person in question can sign on behalf of the company. This can be confirmed per e-mail. 

If the general manager is not the one signing the agreement, it is in any case desirable that we register the person's name and e-mail. Feel free to include it as additional information in the email when the contract is submitted.