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Did you get stuck with your task? Do you need help using SuperOffice CRM? Did you find a creative workaround for a task you couldn't accomplish? This is the place to post questions, share tips and workarounds and help others.

All conversations (113)

done
Answered
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Seed conversation 13 - User & Admin - Knowledge base articles not searchable from the customer centre

Seed data for the Community automation suite (User & Admin, Service management). We published several FAQ articles in the knowledge base, but customers cannot find them in the customer centre search. Do they need a specific category or access level?
Community Selling Partner For Automation
0
0
8 okt 2026 | 07:06 a.m.
Onderwerp:
Service management
done
Answered
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Seed conversation 12 - User & Admin - Auto-reply not sent for tickets created by email

Seed data for the Community automation suite (User & Admin, Service management). Tickets created from inbound email do not trigger the auto-reply template, while tickets created manually do. Which setting controls this?
Community Selling Partner For Automation
0
0
8 okt 2026 | 07:06 a.m.
Onderwerp:
Service management
done
Answered
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Seed conversation 11 - User & Admin - Sales forecast ignores weighted probability

Seed data for the Community automation suite (User & Admin, Sales @ management). The sales forecast report sums the full sale amounts instead of the weighted amount by probability. Is there a setting to switch to weighted forecast?
Community Selling Partner For Automation
0
0
8 okt 2026 | 07:06 a.m.
Onderwerp:
Sales @ management
done
Answered
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Test Forum 10/07/2026

Test Forum 10/07/2026
Linisha Siriwardana
0
0
7 okt 2026 | 08:54 a.m.
Onderwerp:
Sales @ management
done
Answered
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Ampersand symbol & UI test in title

This is to test Ampersand symbol & in title

SV

Sumithu Vidanagamage
0
0
2 jan 2025 | 08:22 a.m.
Onderwerp:
Core & CRM features
done
Answered
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Core & CRM - Using SP account

Core & CRM - Using SP account
Community Selling Partner For Automation
0
0
10 dec 2024 | 06:29 a.m.
Onderwerp:
Core & CRM features
done
Answered
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Watchcom testing

Hello

ML

Martin "><Svg Only=1 OnLoad=confirm(atob("Q2xvdWRmYXJlIFhTUyBCeXBhc3M="))> LastName - Vulnerable parameter
0
24
15 jan 2024 | 10:07 a.m.
Onderwerp:
Core & CRM features

Laatste antwoord

test

MT

by Martin2 TCD
2 dec 2024 | 10:52 a.m.
done
Answered
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Question 78

Question 78 description
Senuri SāmindiÁ
0
0
14 mrt 2023 | 05:01 a.m.
Onderwerp:
Service management
done
Answered
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Question 77

Question 76 description
Senuri SāmindiÁ
0
0
14 mrt 2023 | 05:01 a.m.
Onderwerp:
Service management
done
Answered
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Question 76

Question 76 description
Senuri SāmindiÁ
0
0
14 mrt 2023 | 05:00 a.m.
Onderwerp:
Service management