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Template variables in SuperOffice CRM

Bijgewerkt op 5 mrt 2021

A great way to "humanize" your message to your prospects and customers is by personalizing your content. Whether it is a personal email, a written letter, or a newsletter. When you personalize it, the chances of your message getting across will increase.

In SuperOffice you can personalize and automate the input of data into your content by using template variables.

On this page, we like to share all the SuperOffice template variables available to you. You can also find them in the Help center, from inside your SuperOffice solution.

 Variables for a company

addr

Postal address line 1. If this is empty, street address line 1.

busi

Business.

cate

Category.

ccid

Company’s country code.

cf01-10

User-defined field 1-10 of the decimal number type.

cicn

Country name in English.

city

Postal town.

cl01-60

User-defined field 1-60 of the whole number type.

cnt?

Country if different from the sender’s country.

cntr

Country.

cnty

County (for UK addresses).

code

Code.

cont

Our contact.

cozg

Line feed for internal post in Germany.

cozi

Postcode including country prefix (e.g. N-0163 for a postcode in Norway). Prefix is not used for Germany.

cozn

Line feed for Australian and UK treatment of counties and postcodes.

cphi

Company's phone number, ID (hidden, unique ID).

cpho

Company’s phone number.

cpht

Company's phone number. With international and inter-area prefix.

cs01-49

User-defined field 1-49 of the text type.

cszc

Postal town, state/province and zipcode (for American, Canadian and Australian addresses, e.g. Bedford, MA 01730).

cuid

Company ID (hidden, unique ID).

cwnp

The company's primary web address without protocol

cwwi

The company's primary web address, ID (hidden, unique ID).

cwww

The company's primary web address.

czip

County and postcode (for UK addresses).

dept

Department.

faxi

Fax number, ID (hidden, unique ID).

faxn

Fax number. The contact’s direct number, if available. Otherwise the company’s fax number.

faxs

Fax number. The contact’s direct number, if available. Otherwise the company’s fax number. Without spaces.

maii

The company's primary e-mail address, ID (hidden, unique ID).

mail

The company’s primary e-mail address.

name

The company’s name.

ndep

The company’s name + Department

numb

Company number.

orgn

The company’s organisation number.

padr

Postal address, line 1.

pad2

Postal address, line 2.

pad3

Postal address, line 3.

phoi

Phone number, ID (hidden, unique ID).

phon

Phone number. The contact’s direct number, if available. Otherwise the company’s phone number.

pho2

Telephone number with rank 2. The person's direct number, if available. Otherwise the contact's telephone number with rank 2.

phot

Telephone number with international prefix. The person's direct number, if available. Otherwise the contact's telephone number.

sadr

Street address/office address, address line 1.

sams

First address line, including Mail Stop (for American addresses).

scit

Postal town for street address (for German addresses).

ssta

State/province for street address (for American, Canadian and Australian addresses).

stat

State/province (for American, Canadian and Australian addresses). (See also cszc.)

szip

Postcode for street address (for German addresses).

zici

Postcode and postal town (e.g. 0572 OSLO).

zino

Postcode prefix.

zipc

Postcode. (See also cszc.)

zipp

Postcode for street address.

 

 Variables for a contact

abdt

Date of birth

acha

The contact's chat address

achi

The contact's chat address, ID (hidden, unique ID).

achp

The contact's chat address protocol

acid

Contact’s country code.

acit

Postal town. (See also acsz.)

acnt

County (for UK addresses).

acsz

Postal town, state/province and postcode (e.g. Bedford, MA 01730).

act?

Country (if different from the sender’s country).

actg

Line feed for internal post in Germany.

actr

Country.

adep

Department.

af01-10

User-defined field 1-10 of the decimal number type.

al01-60

User-defined field 1-60 of the whole number type.

amai

The contact’s primary e-mail address.

amid

The contact's primary e-mail address, ID (hidden, unique ID).

anum

Number recorded for the contact.

apad

Postal address, line 1.

apa2

Postal address, line 2.

apa3

Postal address, line 3.

aphi

The contact's phone number, ID (hidden, unique ID).

apho

The contact’s phone number.

as01-49

User-defined field 1-49 of the text type.

asal

Academic title (salutation).

asmu

Subscription management URL for this person.

asta

State/province. (See also acsz.)

atei

The contact's primary e-mail address, ID (hidden, unique ID).

atem

The contact's primary e-mail address. If no e-mail address is recorded for the contact, the company's e-mail address is used.

atfa

Direct fax (Attention Fax).

atfi

Direct fax, ID (hidden, unique ID).

atfn

First name.

ati.

First name (first letter followed by stop).

atid

Contact ID (hidden, unique ID).

atin

First name (first letter).

atln

Last name.

atm?

Middle name (if middle name preference is set).

atmn

Middle name.

atmr

Mr/Ms field.

atms

Mail Stop (for American addresses).

atpc

Mobile phone (Attention Phone Cellular).

atpi

Mobile phone, ID (hidden, unique ID).

atph

Home telephone (Attention Phone Home).

atpj

Home telephone, ID (hidden, unique ID).

atpo

Position.

atpp

Pager (Attention Phone Pager).

atpk

Pager, ID (hidden, unique ID).

atpl

Person pager number with international prefix.

atpm

Person mobile phone number with international prefix.

atpt

Person private phone number with international prefix.

atsa

Person attention salutation. Combined name/title/mrmrs.

atti

Title.

attl

The contact's login name if he/she has login rights (Attention).

avoa

The contact's VOIP address.

avoi

The contact's VOIP address, ID (hidden, unique ID).

avos

The sender's VOIP service (description).

awnp

Url without protocol.

awwi

The contact's primary web address, ID (hidden, unique ID).

awww

The contact's primary web address.

azip

Postcode. (See also acsz.)

 

 Variables for international addresses

fad1

Line 1 in international addresses.

fad2

Line 2 in international addresses.

fad3

Line 3 in international addresses.

fad4

Line 4 in international addresses.

fad5

Line 5 in international addresses.

fad6

Line 6 in international addresses.

fad7

Line 7 in international addresses.

fad8

Line 8 in international addresses.

fad9

Line 9 in international addresses.

fada

Line 10 in international addresses.

fadb

Line 11 in international addresses.

fadc

Line 12 in international addresses.

fadd

Line 13 in international addresses.

fade

Line 14 in international addresses.

fadf

Line 15 in international addresses.

fadg

Line 16 in international addresses.

fadh

Line 17 in international addresses.

fadi

Line 18 in international addresses.

fadj

Line 19 in international addresses.

fadk

Line 20 in international addresses.

fadl

Line 21 in international addresses.

fadm

Line 22 in international addresses.

fadn

Line 23 in international addresses.

fado

Line 24 in international addresses.

fadp

Line 25 in international addresses.

fadq

Line 26 in international addresses.

 

 Variables from the document dialog

apid

Appointment ID.

atti

Title of the contact the document will be sent to.

attn

Selected contact in the Document dialog or text that is specified in the Company field for a recipient of the document.

date

Date in long format, e.g. 10 December 2004.

desc

Description of the created document.

df01-10

User-defined field 1-10 of the decimal number type.

dl01-60

User-defined field 1-60 of the whole number type.

doid

Document ID (hidden, unique ID).

dope

Document, end date for publishing.

dops

Document, start date for publishing.

ds01-49

User-defined field 1-49 of the text type.

dsug

Suggested document ID for the document ("SuggestedDocument Id"). Set to 0 when the document is not part of a sale/project guide.

file

Name of the document, without the path (e.g. SUPER001.DOC).

head

The heading for the created document.

lanc

The ISO language code: "nb-NO", "en", "de-DE" etc.

lang

The language being used in SuperOffice CRM.

lanx

The SuperOffice language code: "NO", "US" "GE" etc.

ltim

Time in long format, e.g. 12:10:05.

oref

Our reference.

pltf

Platform: Windows or web.

ptha

SOARC path (from SuperOffice.ini).

pthi

Path to the folder where SuperOffice.ini is located.

pthp

Path to the folder where SuperOffice CRM is installed.

salu

Salutation as entered, or created automatically from the contact (Mr/Ms and last name).

sdat

Date in short format, e.g. 10.12.04.

ser#

SuperOffice CRM's serial number.

snum

Ascending serial number (different for every template).

time

Time in short format, e.g. 12:10.

ver#

SuperOffice CRM's version number.

vern

NetServer full name "Netserver 7.1 (Debug) 7.1.200.300".

yref

Your reference.

Note: The short and long date formats will be determined by your computer’s settings for the Windows client. You can edit the settings in Control Panel in Windows. For the web client, it's the web servers setting based on the Local settings that appears on the button beside Help where you choose Active Language, Number and Date format and E-mail client.

 

 Variables from projects

pend

The project's end date, formatted 02.11.2011 (system format).

pgui

Is the project guided? "Yes" or "No" (translated).

pf01-10

User-defined field 1-10 of the decimal number type.

pl01-60

User-defined field 1-60 of the whole number type.

plea

Project manager.

pmid

The project's next milestone appointment, ID.

pmil

The project's next milestone date, formatted 02.11.2011 (system format).

pnam

Project name.

pnum

Project number.

popa

Project, event date.

pope

Project, end date for publishing.

pops

Project, start date for publishing.

prid

Project ID (hidden, unique ID).

ps01-49

User-defined field 1-49 of the text type.

psta

Project status.

ptyp

Project type.

pwwi

The project's primary web address, ID (hidden, unique ID).

pwnp

The project's primary web address - without protocol.

pwww

The project's primary web address.

pinf

The project's info text (description).

 

 Variables for the sender (Contact dialog)

aaid

Associate ID.

alid

Sender’s user ID.

atit

Sender’s title.

auac

The sender's academic title

aubd

Date of birth.

auca

The sender's chat address

aucd

The sender's chat address, ID (hidden, unique ID).

auci

Postal town. (See also aucs.)

aucn

Country.

aucp

The sender's chat address protocol.

aucs

Postal town, state/province and zipcode (for American, Canadian and Australian addresses, e.g. Bedford, MA 01730).

aucy

County (for UK addresses).

audf

Direct fax number.

audi

Direct fax number with international prefix.

audl

Direct phone number with international prefix.

audp

Direct phone number.

auem

E-mail.

auid

Sender’s contact ID (hidden, unique ID).

aumr

Mr/Ms for sender

aums

Mail Stop (for American addresses).

aunm

Number recorded for the document's owner.

aup1

Sender’s postal address, line 1.

aup2

Sender’s postal address, line 2.

aup3

Sender’s postal address, line 3.

aupc

Mobile phone.

auph

Home telephone.

aupl

Home telephone with international prefix.

aupm

Mobile phone with international prefix.

aupo

Position.

aupp

Other phone (was "Pager" before 7.0).

aupt

Other phone with international prefix.

aust

State/province (for American, Canadian and Australian addresses). (See also aucs.)

auth

Sender’s first name and last name.

auvo

The sender's VOIP address.

auvi

The sender's VOIP address, ID (hidden, unique ID).

auvs

The sender's VOIP service (description).

auwi

The sender's primary web address, ID (hidden, unique ID).

auwn

Url without protocol.

auww

The sender's primary web address.

auzi

Postcode. (See also aucs.)

uf01-10

User-defined field 1-10 of the decimal number type.

ul01-60

User-defined field 1-60 of the whole number type.

us01-49

User-defined field 1-49 of the text type.

 

 Variables from the sender’s company

ocid

Country code for sender’s company card.

ocit

Own organisation’s postal town.

ocnr

Own organisation’s country.

ocnt

Own organisation’s county (for UK addresses).

ocsz

Own organisation’s postal town, state/province and zipcode (for American, Canadian and Australian addresses).

oczi

Own organisation’s county and postcode (for UK addresses).

odep

The department the sender belongs to.

oema

Own organisation’s primary e-mail address.

of01-10

User-defined field 1-10 of the decimal number type.

ofax

Own organisation’s primary fax number.

ol01-60

User-defined field 1-60 of the whole number type.

onam

Name of own organisation.

oorg

Organisation number.

opad

Own organisation’s postal address, line 1.

opa2

Own organisation’s postal address, line 2.

opa3

Own organisation’s postal address, line 3.

opho

Own organisation’s primary telephone number.

os01-49

User-defined field 1-49 of the text type.

osad

Own organisation’s street address.

osct

Postal town for own organisation’s street address.

osta

Own organisation’s state/province (for American, Canadian and Australian addresses).

oszi

Postcode for own organisation’s street address.

owid

Own organisation's ID (hidden, unique ID).

ownp

Own organization's primary web address - without the scheme/protocol part of the URL.

owww

Own organisation’s primary web address.

ozip

Own organisation’s postcode.

 

 Variables for SuperOffice Mail Gateway

mgdn

Name of Gateway that stores a copy of outgoing messages on the system.

mgma

Address of Gateway that stores a copy of outgoing messages on the system.

 

 Variables for sales

saam

Sale amount.

saau

Sale owner (associate), full name.

saca

Associate who made the sale, full name

saci

Created associate ID.

sacu

Sale currency.

saco

Competitor, sale.

sacr

Sale credited to.

sada

Sale date, formatted 02.11.2011 (system format).

sadu

Sale next due date, formatted 02.11.2011 (system format).

said

Sales ID (hidden, unique ID).

sanu

Sales number.

sapa

Active event date

sape

Sale, end date for publishing.

sapr

Probability, sale.

saps

Sale, start date for publishing.

sare

Reason (sold, lost or stalled).

saso

Sale source.

sast

Sale stage.

sati

Title of the sale.

satu

Sale status (stage) ("Open", "Sold", "Lost" or "Stalled").

saty

Sale type.

sf01-10

User-defined field 1-10 of the decimal number type.

sgui

Is the sale guided? "Yes" or "No" (translated).

sl01-60

User-defined field 1-60 of the whole number type.

ss01-49

User-defined field 1-49 of the text type.

sste

Are Stakeholders enabled on this sale? "Yes" or "No" (translated).

saea

Sale earning amount

saep

Sale earning percent

salc

Sale cost amount

sanf

Sale info text (description)

sarg

Sale registered date

saci

Sale created associate id

saca

Sale created associate (full name)

 

 Variables for selections

mbrs

Selected list from selection. (Space-separated list of comma-separated companies and contacts from a selection).

slid

Selection ID.

snam

The selection name.

 

 Variables for appointments

baid

Appointment ID.

bape

Appointment, end date for publishing.

baps

Appointment, start date for publishing.

bcon

The appointment's company, name.

bcrd

The appointment's creation date, in PC's local time, formatted YYYYMMdd.

bcrt

The appointment's creation time, in PC's local time, formatted HHmmss.

bdlg

The "superoffice:invitations" link to the invitation dialog.

bdll

The "Use this link to open the Invitation dialog in SuperOffice CRM" link displayed for registered contacts. Blank if recipient is not a registered contact.

beda

The appointment's end date, formatted as YYYYMMdd.

bema

The appointment's owner, e-mail address.

beti

The appointment's end time, formatted as HHmmss.

bfre

Free/busy time.

biid

ID of the person invited to the follow-up.

binf

The appointment's description.

binl

First line of the appointment's description.

binv

Name of the person invited to the follow-up.

blab

Date or deadline. Translated name of an appointment or task.

bloc

Appointment location.

bmil

Is the appointment a milestone appointment? Translated "Yes" or "No".

bold

The appointment's old start date, formatted as YYYYMMdd.

bolt

The appointment's old start time, formatted as HHmmss.

bown

The appointment's owner, name.

bper

The appointment's contact, name.

bprd

The appointment's priority as a number. 1 = low, 2 = medium, 3 = high.

bpri

The appointment's priority as text.

bpro

The appointment's project, name.

brec

The appointment's tooltip for repeating appointments.

bred

The end date for the appointment's repeating pattern, formatted as YYYYMMdd.

brei

Translated text: "This appointment is part of a repeating pattern:". Empty is this is not a repeating pattern.

brel

Translated text "See below in this message for a list of the repeating appointments." Empty is this is not a repeating pattern.

brid

ID of the appointment's recurrence rule.

brph

Changes in the recurrence rule and/or participants for appointments. Used when sending e-mail to participants to notify them of changes to an appointment they are invited to.

brsd

The start date for the appointment's repeating pattern, formatted as YYYYMMdd.

bsda

The appointment's start date, formatted as YYYYMMdd.

bsta

The appointment's status (in English): "TENTATIVE", "CONFIRMED" or "CANCELLED".

bsti

The appointment's start time, formatted as HHmmss.

bsug

Suggested appointment ID for the appointment ("SuggestedAppointment Id"). Set to 0 when the appointment is not part of a sale/project guide.

btim

The appointment's date and time, e.g. 30.03.2005 (16:00)-(17:00).

btyp

Activity type.

btza

The appointment's start date, converted into the PC's local time. Formatted as YYYYMMdd.

btzb

The appointment's start time, converted into the PC's local time. Formatted as HHmmss.

btzd

The time zone offset for summer time, for the PC's local time. Formatted as +0200 or -1200

btze

The appointment's end time, converted into the PC's local time. Formatted as YYYYMMdd.

btzf

The appointment's end time, converted into the PC's local time. Formatted as HHmmss.

btzk

The time zone key, from the appointment's start date. (AR-CN means the Argentina-Corrientes time zone -0300.)

btzl

The time zone ID of the appointment.

btzn

The appointment's date and time converted to UTC if time zones are enabled. For example, 30.03.2005 (17:00)-(18:00).

btzv

The appointment's start date converted to UTC if time zones are enabled. Formatted as YYYYMMdd.

btzw

The appointment's start time converted to UTC if time zones are enabled. Formatted as HHmmss.

btzx

The appointment's end date converted to UTC if time zones are enabled. Formatted as YYYYMMdd.

btzy

The appointment's end time converted to UTC if time zones are enabled. Formatted as HHmmss.

buid

Unique ID created for iCal. SerialnoDfollowupIdDinvitedId (where D is a separator). For example, 1010000014D345D971. Only for follow-ups with several participants.

bunt

The end date for the appointment's repeating pattern, formatted as "UNTIL=YYYYMMdd;".

bupc

The number of times the appointment has been updated. (Counter from version 6 onwards only).

bupd

Update date for the appointment, formatted as YYYYMMdd.

bupt

Update time for the appointment, formatted as HHmmss.

tf01-10

User-defined field 1-10 of the decimal number type.

tl01-60

User-defined field 1-60 of the whole number type.

ts01-49

User-defined field 1-49 of the text type.

 

 Variables for appointments corresponding to the iCal standard

bate

Formatted list of people invited to an appointment, created for iCal.

ATTENDEE;RSVP=TRUE;CN="First Invited":MAILTO:;PARTSTAT=ACCEPTED

ATTENDEE;RSVP=TRUE;CN="Test Testesen":MAILTO:test@superoffice.com;PARTSTAT=TENTATIVE

bpat

The main feature of the appointment's repeating pattern, formatted like the Daily pattern "FREQ=DAILY;", for example.

bprt

The priority of the appointment, converted to iCal format: our 1 = iCal 9, our 2 = iCal 5 (default), our 3 = iCal 1.

brul

The entire appointment's repeating pattern, formatted as "RRULE:" + bpat + bsub + bunt.

bsub

The secondary feature of the appointment's repeating pattern, formatted as the sub-pattern Daily Workday "BYDAY=MO,TU,WE,TH,FR;", for example.

bsun

The start of the week for the appointment's repeating pattern, formatted as "WKST=SU" or "WKST=MO".

btzr

The time zone rule for standard time, for the PC's local time. Formatted as RRULE:FREQ=YEARLY;WKST=MO;INTERVAL=1;BYMONTH=3;BYDAY=4SU

btzu

The time zone rule for summer time, for the PC's local time. Formatted as RRULE:FREQ=YEARLY;WKST=MO;INTERVAL=1;BYMONTH=10;BYDAY=4SU

buid

Unique ID created for iCal. SerialnoDfollowupIdDinvitedId (where D is a separator). For example, 1010000014D345D971. Only for follow-ups with several participants.

 

 Variables for integration with web applications

usec

Encrypted login information for NetServer. Do not use this in a web application for CRM Online.

usem

Current user's primary e-mail address.

user

Current user ID.

usfn

Current user's first name.

usid

Current user identity.

usln

Current user's last name.

usmn

Current user's middle name.

 

 Variables for Quote alternative

qaid

ID

qaf1

Extra field 1.

qaf2

Extra field 2.

qaf3

Extra field 3.

qaf4

Extra field 4.

qaf5

Extra field 5.

qaky

ERP Quote alternative key.

qanm

Name.

 

 Variables for Quote info

qabi

Version approved by (ID).

qaby

Version approved by (Full name).

qadt

Version approval reg date.

qarb

Version approval reg by (Full name).

qari

Version approval reg by (ID).

qatx

Version approved text.

qcom

Quote Comment.

qda1

Version delivery address line 1, formatted.

qda2

Version delivery address line 2, formatted.

qda3

Version delivery address line 3, formatted.

qda4

Version delivery address line 4, formatted.

qda5

Version delivery address line 5, formatted.

qda6

Version delivery address line 6, formatted.

qda7

Version delivery address line 7, formatted.

qda8

Version delivery address line 8, formatted.

qda9

Version delivery address line 9, formatted.

qdci

Version delivery country ID.

qdcn

Version delivery country name.

qdek

Version delivery terms key (ID).

qdev

Version delivery terms (Display text).

qdtk

Version delivery type key (ID).

qdtv

Version delivery type (Display text).

qexp

Version expiry date.

qia1

Version invoice address line 1, formatted.

qia2

Version invoice address line 2, formatted.

qia3

Version invoice address line 3, formatted.

qia4

Version invoice address line 4, formatted.

qia5

Version invoice address line 5, formatted.

qia6

Version invoice address line 6, formatted.

qia7

Version invoice address line 7, formatted.

qia8

Version invoice address line 8, formatted.

qia9

Version invoice address line 9, formatted.

qici

Version invoice country ID.

qicn

Version invoice country name.

qkey

Quote ERP quote key.

qnum

Version number.

qord

Quote ERP order key.

qpek

Version payment terms key (ID).

qpev

Version payment terms (Display text).

qpon

Quote PO Number.

qptk

Version payment type key (ID).

qptv

Version payment type (Display text).

qver

Version rank.

qvf1

Version extra field 1.

qvf2

Version extra field 2.

qvf3

Version extra field 3.

qvf4

Version extra field 4.

qvf5

Version extra field 5.

qvid

Version ID.

qvky

Version ERP Key.

 

 Variables for Quote line

qlca

Product category.

qlda

Discount amount.

qldc

Description.

qldp

Discount percent.

qlf1

Extra field 1.

qlf2

Extra field 2.

qlf3

Extra field 3.

qlf4

Extra field 4.

qlf5

Extra field 5.

qlfa

Product family.

qlit

Item number.

qlky

ERP Quote Line key.

qllp

Unit list price.

qlmp

Unit minimum price.

qlnm

Name.

qlpc

Code.

qlpk

ERP Product key.

qlpu

Price unit.

qlqa

Quantity.

qlqd

Quantity delivered.

qlqu

Quantity unit.

qlre

Reason.

qlsc

Supplier code.

qlst

Subtotal.

qlsu

Supplier.

qltp

Total price.

qlty

Product type.

qlur

URL.

qlva

VAT.

qlvi

VAT info.

 

 Variables for Quote lines with subscription

qsqa

Subscription quantity (Blank if not subscription).

qsub

Is subscription? ("Yes" or blank).

qsun

Subscription unit (Blank if not subscription).

 

 Variables for SuperOffice Service*

csbl

Base URL (blogic.exe)

csbu

BaseUrl e.g: http://systemtest.superoffice.com/scripts/ticket.fcgi

cscu

Base URL (customer.exe)

csiu

CgiUrlInternal e.g: http://systemtest.superoffice.com

csbn

CgiBin e.g: /scripts

csre

RegistryExtension e.g: .fcgi

csrm

Base URL (ajax.exe)

csti

Base URL (ticket.exe)

 

 System template variables

adm?

Is the current user a user admin? True/False. Has AdminAll or AdminUsers function right?

btod

Today's date in UTC, formatted as YYYYMMdd.

btot

Current time in UTC, formatted as HHmmss.

btzm

Time zone formatted as Norway (GMT +1:00) if time zones are enabled.

btzs

The time zone offset for summer time, for the PC's local time. Formatted as +0200 or -1200.

btzt

Time zone information, for the PC's local time. Formatted as (GMT+01.00) or (GMT-04.00).

clie

Client type: Win, Web, Pocket or Netserver

diid

Current diary owner. Only in Win.

iocn

License Info: Company name associate with license. NOTE: The database owner of this database can be different, if this is a satellite

lanc

The ISO language code: "nb-NO", "en", "de-DE" etc.

lang

Language native name, ex: "English", "Norsk" or "Deutch"

lani

Language 2 letter ISO code: "en" or "no" or "de"

lanx

The SuperOffice language code: "NO", "US" "GE" etc.

ltim

Time in long format, e.g. 12:10:05.

ptha

SO_Arc path (from SuperOffice.ini)

pthi

Path to the folder where SuperOffice.ini is located

pthp

Path to the folder where SOCRM is installed

ser#

SOCRM serial number

dday

Current DiaryDay date

tiid

Current ticket id

uctx

Current Context Identifier (online's customer number)

ufun

Current user's function rights, comma separated: "admin-all,admin-roles,hide-inbox,allow-bulk-export"

ulic

All not hidden licenses for the logged in user: "superoffice.superlicense-sales-pro,superoffice.admin-extern-user,superoffice.visible-for"

 

 Pocket template variables

pccu

points to <CRM.web installation>\PocketConfiguration.aspx

pcvu

value is used as the display name for the PocketConfiguration.aspx link


* To get SuperOffice Sales to parse Service variables (e.g. in a web pannel) the variable must be followed by a ? character. 

As an example, displaying an image through customer.fcgi, you can format it like this:

<cscu>?action=getAttachment&id=xxx&key=xxxxxxxxxxx

Note that the "-0" from the end is removed. That actually indicates if the image should be shown in a browser or saved to a disk. Using the above syntax, you can enable saving to disk by appending "&saveToDisk=1" at the end of the URL.