Hello,
We have started to experience issues with re-configuring the app on Adroid phones.
When a customer changes url/address they need to reconfigure their app. But after scanning the QR-code they dont get to the login-screen. They instead get to where they can insert the URL manually, and if they click 'login' it just goes back to this page.
We tried resetting the app (remove all cache and buffer, then reinstalling) but it looks like the old settings are stored somewhere. I found another post on devnet (https://community.superoffice.com/en/technical/Forum/rooms/topic/superoffice-product-group/pocketcrm-application/pocketcrm-gives-authentication-failed/ ) explaining that this is standard Android who archives these settings and restores them on app-install. We are basically unable to fully reset the settings with this functionallity on.
Since this is a problem for Android-users (it works well on iPhone) and this has not been a problem before, is suspect this could be connected to whatever was done to fix the bug in the post above.
Any suggestions?
Alle Svar (5)
...and one more thing that I forgot to mention. Hmmm, just forgot it again :-(
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