Hi,
We are testing with SuperOffice 10.1, for the use of the Exchange Synchronizer we also have an SuperOffice Windows client installed with the SOAdmin.exe, SOReporterStudio.exe and such. But non of them are starting, and they have an correct SuperOffice.ini and SuperOffice.config.
I can log in our SuperOffice web enviroment with no problem, and access the settings and maintenance there with no issue.
In SuperOffice 8.5 there was a need to have the Windows App licence to be able to run the admin client.
The error i am getting:
221026 12:56:36 nvk Login (ds:so_test_testdbserver uid:nvk pre:crm )
221026 12:56:36 nvk 3.3015[SOAdmin.exe] Src: DbLoginDatabase at C:\Agent4\_work\1\s\Clients\SM.win\Source\DBDLL\Dapi.cpp v line 146
221026 12:56:36 nvk 3.1001[SOAdmin.exe] DbOpenDatabase failed
Authentication failed!
All Replies (3)
Hi Norbert!
Do I understand you correctly that you are trying to access the windows client for SuperOffice with a SuperOffice 10.X license?
The windows client is not compatible with anything newer than SuperOffice 8.5.
Please let me know a bit further what you are trying to achieve and we will look at it.
// Samuel
He is starting the SuperOffice Windows admin, see the soadmin.exe mention in the log. Note that you do not need a SuperOffice Windows installation for the synchronizer anymore. See https://kb.infobridge.com/hc/en-us/articles/360022937194-How-to-use-the-Exchange-Online-Synchronizer-without-SuperOffice-Com
Are you sure that ODBC is working, database credentials are correct? so arc folder is accessible? you are logging in with a system user?
Hi, using the /DC parameter in the sync shortcut made it work.