I have an issue with license on update
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I tried to update from 9.2 to 10.1.5. We do not use AD authentication.
When trying to update, I see the error below:
I can reach the service and the previous updated was done without any issue.
What can cause this problem?
By the way, I saw, that 8.x installation retrieved the license info for next year and are valid until 2024. But no installation with 9.x or higher had retrieved the license for next year.
18 Oct 2022 | 07:16 AM
All Replies (2)
The server where SuperOffice is installed can also access the license service? No firewall blocking it?
18 Oct 2022 | 07:50 AM
We checked the environment and for some reasons it needs to whitelistet in the fire wall. Thats what they told me.
9 Nov 2022 | 08:04 AM
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